Incident history
Every incident and completed maintenance since 14 March 2022. Nothing is edited after the fact: what you see is what customers saw.
- 20Incidents in 2025
- 0Major outages
- 28 h 40Total incident time
- 31Maintenance windows
December 20253 incidents · 2 maintenance windows
Ticket e-mail notifications delayed27 Dec, 15:46 UTC · 2 h 11 · Support portal
Degraded performance
Sustained UDP flood against New York (NYC1) edge25 Dec, 19:06 UTC · 1 h 07 · Network
Partial outage
Intermittent IPv6 reachability in Singapore (SIN1)18 Dec, 16:58 UTC · 55 min · Network
Partial outage
Storage pool firmware update — Amsterdam (AMS1)16 Dec, 01:00 UTC · 50 min
Completed
Transit carrier maintenance (Lumen) — Frankfurt (FRA1)23 Dec, 01:00 UTC · 1 h 51
Completed
November 20250 incidents · 4 maintenance windows
UPS and generator test — Helsinki (HEL1)11 Nov, 01:00 UTC · 58 min
Completed
Core router software upgrade — Frankfurt (FRA1)13 Nov, 01:00 UTC · 1 h 19
Completed
Dashboard and API database maintenance13 Nov, 02:00 UTC · 52 min
Completed
UPS and generator test — Los Angeles (LAX1)18 Nov, 08:00 UTC · 1 h 18
Completed
October 20250 incidents · 2 maintenance windows
UPS and generator test — Amsterdam (AMS1)8 Oct, 01:00 UTC · 49 min
Completed
UPS and generator test — Helsinki (HEL1)16 Oct, 01:00 UTC · 1 h 25
Completed
September 20251 incident · 2 maintenance windows
USDT (TRC-20) credits delayed14 Sep, 13:19 UTC · 1 h 53 · Payments & deposits
Degraded performance
Dashboard and API database maintenance4 Sep, 02:00 UTC · 31 min
Completed
Storage pool firmware update — New York (NYC1)24 Sep, 08:00 UTC · 1 h 10
Completed
August 20253 incidents · 2 maintenance windows
Private VLAN throughput reduced between GPU nodes in Singapore (SIN1)23 Aug, 18:25 UTC · 57 min · GPU nodes
Degraded performance
Authoritative DNS latency19 Aug, 11:38 UTC · 1 h 18 · DNS & reverse DNS
Degraded performance
Live migration slowdown in Los Angeles (LAX1)2 Aug, 13:10 UTC · 37 min · VPS hosts
Degraded performance
UPS and generator test — Frankfurt (FRA1)7 Aug, 01:00 UTC · 1 h 23
Completed
GPU node driver rollout — Frankfurt (FRA1)14 Aug, 01:00 UTC · 3 h 00
Completed
July 20252 incidents · 3 maintenance windows
Switch stack failover in Frankfurt (FRA1)23 Jul, 07:53 UTC · 2 h 05 · Network, VPS hosts, Dedicated servers
Degraded performance
Provisioning paused3 Jul, 09:17 UTC · 51 min · Provisioning
Partial outage
UPS and generator test — New York (NYC1)3 Jul, 08:00 UTC · 1 h 10
Completed
Transit carrier maintenance (Cogent) — Singapore (SIN1)9 Jul, 17:00 UTC · 1 h 52
Completed
UPS and generator test — Los Angeles (LAX1)24 Jul, 08:00 UTC · 1 h 01
Completed
June 20253 incidents · 2 maintenance windows
BGP session flap with Cogent in Amsterdam (AMS1)29 Jun, 20:45 UTC · 38 min · Network
Degraded performance
Ticket e-mail notifications delayed27 Jun, 02:46 UTC · 2 h 42 · Support portal
Degraded performance
Sustained UDP flood against Amsterdam (AMS1) edge25 Jun, 08:27 UTC · 1 h 28 · Network
Degraded performance
Dashboard and API database maintenance5 Jun, 02:00 UTC · 41 min
Completed
Core router software upgrade — Amsterdam (AMS1)25 Jun, 01:00 UTC · 1 h 57
Completed
May 20252 incidents · 3 maintenance windows
Intermittent IPv6 reachability in Amsterdam (AMS1)28 May, 20:18 UTC · 21 min · Network
Partial outage
GPU node nyc-gpu15 in New York (NYC1) reporting Xid errors22 May, 20:25 UTC · 1 h 37 · GPU nodes
Degraded performance
GPU node driver rollout — Singapore (SIN1)14 May, 17:00 UTC · 2 h 51
Completed
Transit carrier maintenance (Telia) — Helsinki (HEL1)15 May, 01:00 UTC · 1 h 59
Completed
Transit carrier maintenance (Cogent) — Singapore (SIN1)27 May, 17:00 UTC · 2 h 21
Completed
April 20251 incident · 4 maintenance windows
Elevated CPU steal on High-frequency hosts in Frankfurt (FRA1)28 Apr, 04:53 UTC · 2 h 37 · VPS hosts
Degraded performance
Transit carrier maintenance (GTT) — Amsterdam (AMS1)3 Apr, 01:00 UTC · 1 h 54
Completed
Dashboard and API database maintenance9 Apr, 02:00 UTC · 34 min
Completed
Hypervisor security patching, batch 3 — Frankfurt (FRA1)22 Apr, 01:00 UTC · 2 h 57
Completed
Storage pool firmware update — New York (NYC1)24 Apr, 08:00 UTC · 1 h 01
Completed
March 20251 incident · 3 maintenance windows
Elevated NVMe latency on a storage pool in Amsterdam (AMS1)21 Mar, 10:29 UTC · 2 h 06 · Storage & snapshots, VPS hosts
Degraded performance
Hypervisor security patching, batch 3 — New York (NYC1)12 Mar, 08:00 UTC · 2 h 46
Completed
Core router software upgrade — New York (NYC1)13 Mar, 08:00 UTC · 1 h 52
Completed
Hypervisor security patching, batch 1 — New York (NYC1)13 Mar, 08:00 UTC · 2 h 25
Completed
February 20251 incident · 2 maintenance windows
Elevated CPU steal on High-frequency hosts in Frankfurt (FRA1)24 Feb, 23:29 UTC · 1 h 47 · VPS hosts
Degraded performance
Storage pool firmware update — Helsinki (HEL1)6 Feb, 01:00 UTC · 1 h 18
Completed
Hypervisor security patching, batch 3 — Frankfurt (FRA1)11 Feb, 01:00 UTC · 2 h 34
Completed
January 20253 incidents · 2 maintenance windows
Hypervisor ams-hv16 unresponsive in Amsterdam (AMS1)28 Jan, 14:50 UTC · 20 min · VPS hosts
Partial outage
Core router reload in Amsterdam (AMS1)26 Jan, 06:35 UTC · 2 h 13 · Network, VPS hosts
Degraded performance
Hypervisor ams-hv12 unresponsive in Amsterdam (AMS1)17 Jan, 23:41 UTC · 57 min · VPS hosts
Partial outage
UPS and generator test — Frankfurt (FRA1)2 Jan, 01:00 UTC · 45 min
Completed
UPS and generator test — Helsinki (HEL1)22 Jan, 01:00 UTC · 1 h 20
Completed