Incident history
Every incident and completed maintenance since 14 March 2022. Nothing is edited after the fact: what you see is what customers saw.
- 14Incidents in 2022
- 0Major outages
- 22 h 14Total incident time
- 26Maintenance windows
December 20223 incidents · 3 maintenance windows
DDoS mitigation active for a customer prefix in Frankfurt (FRA1)22 Dec, 06:29 UTC · 1 h 16 · Network
Degraded performance
Increased latency to Asia-Pacific destinations from Frankfurt (FRA1)17 Dec, 23:43 UTC · 1 h 04 · Network
Degraded performance
Elevated CPU steal on High-frequency hosts in Frankfurt (FRA1)17 Dec, 13:01 UTC · 57 min · VPS hosts
Degraded performance
Hypervisor security patching, batch 1 — Frankfurt (FRA1)21 Dec, 01:00 UTC · 2 h 24
Completed
Dashboard and API database maintenance28 Dec, 02:00 UTC · 53 min
Completed
Dashboard and API database maintenance29 Dec, 02:00 UTC · 49 min
Completed
November 20222 incidents · 2 maintenance windows
Dashboard slow to load25 Nov, 12:07 UTC · 1 h 01 · Website & dashboard
Degraded performance
Live migration slowdown in Frankfurt (FRA1)23 Nov, 01:34 UTC · 2 h 46 · VPS hosts
Degraded performance
Storage pool firmware update — Frankfurt (FRA1)29 Nov, 01:00 UTC · 45 min
Completed
Dashboard and API database maintenance29 Nov, 02:00 UTC · 57 min
Completed
October 20220 incidents · 2 maintenance windows
Hypervisor security patching, batch 1 — Frankfurt (FRA1)6 Oct, 01:00 UTC · 2 h 53
Completed
Storage pool firmware update — Frankfurt (FRA1)11 Oct, 01:00 UTC · 1 h 19
Completed
September 20225 incidents · 3 maintenance windows
Rescue system boot failures in Frankfurt (FRA1)25 Sep, 11:07 UTC · 1 h 46 · Dedicated servers
Degraded performance
IPMI unreachable for some dedicated servers in Frankfurt (FRA1)24 Sep, 14:09 UTC · 2 h 25 · Dedicated servers
Degraded performance
USDT (TRC-20) credits delayed21 Sep, 01:16 UTC · 2 h 20 · Payments & deposits
Degraded performance
Reverse DNS changes delayed20 Sep, 06:52 UTC · 2 h 49 · DNS & reverse DNS
Degraded performance
Intermittent IPv6 reachability in Frankfurt (FRA1)2 Sep, 10:41 UTC · 1 h 02 · Network
Degraded performance
Core router software upgrade — Frankfurt (FRA1)13 Sep, 01:00 UTC · 1 h 54
Completed
UPS and generator test — Frankfurt (FRA1)20 Sep, 01:00 UTC · 1 h 27
Completed
Dashboard and API database maintenance21 Sep, 02:00 UTC · 49 min
Completed
August 20223 incidents · 3 maintenance windows
Provisioning paused21 Aug, 03:20 UTC · 31 min · Provisioning
Partial outage
Bitcoin payments credited with delay14 Aug, 19:56 UTC · 2 h 02 · Payments & deposits
Degraded performance
DDoS mitigation active for a customer prefix in Frankfurt (FRA1)5 Aug, 20:06 UTC · 35 min · Network
Degraded performance
Storage pool firmware update — Frankfurt (FRA1)3 Aug, 01:00 UTC · 1 h 19
Completed
Storage pool firmware update — Frankfurt (FRA1)4 Aug, 01:00 UTC · 54 min
Completed
Core router software upgrade — Frankfurt (FRA1)10 Aug, 01:00 UTC · 1 h 40
Completed
July 20221 incident · 2 maintenance windows
Elevated CPU steal on High-frequency hosts in Frankfurt (FRA1)19 Jul, 20:13 UTC · 1 h 40 · VPS hosts
Degraded performance
UPS and generator test — Frankfurt (FRA1)6 Jul, 01:00 UTC · 1 h 15
Completed
Core router software upgrade — Frankfurt (FRA1)14 Jul, 01:00 UTC · 1 h 30
Completed
June 20220 incidents · 3 maintenance windows
Transit carrier maintenance (Cogent) — Frankfurt (FRA1)8 Jun, 01:00 UTC · 2 h 25
Completed
Dashboard and API database maintenance14 Jun, 02:00 UTC · 44 min
Completed
Transit carrier maintenance (Telia) — Frankfurt (FRA1)16 Jun, 01:00 UTC · 2 h 05
Completed
May 20220 incidents · 3 maintenance windows
Core router software upgrade — Frankfurt (FRA1)4 May, 01:00 UTC · 1 h 17
Completed
Core router software upgrade — Frankfurt (FRA1)18 May, 01:00 UTC · 1 h 52
Completed
Hypervisor security patching, batch 2 — Frankfurt (FRA1)25 May, 01:00 UTC · 2 h 32
Completed
April 20220 incidents · 2 maintenance windows
Core router software upgrade — Frankfurt (FRA1)20 Apr, 01:00 UTC · 1 h 41
Completed
Dashboard and API database maintenance21 Apr, 02:00 UTC · 1 h 06
Completed