Provisioning paused

Affected:

Provisioning

Duration

31 min

Reference

inc-20220821-1

Timeline

1. Resolved21 Aug 2022, 03:51 UTC

   Resolved. All servers delivered during the incident have been corrected.

2. Monitoring21 Aug 2022, 03:40 UTC

   Provisioning resumed; affected servers are receiving their IPv6 block automatically.

3. Identified21 Aug 2022, 03:25 UTC

   A change to the IP allocation service dropped the IPv6 assignment step. The change has been reverted.

4. Investigating21 Aug 2022, 03:20 UTC

   Provisioning is paused while we investigate servers being delivered without their IPv6 block.

Were you affected? Open a ticket within 7 days and we credit your balance under the SLA.