IPMI unreachable for some dedicated servers in Frankfurt (FRA1)

Affected:

Dedicated servers · FRA1

Duration

2 h 25

Reference

inc-20220924-1

Timeline

1. Resolved24 Sep 2022, 16:34 UTC

   Resolved. All IPMI endpoints are reachable; the management switch firmware has been rolled back.

2. Monitoring24 Sep 2022, 15:53 UTC

   IPMI consoles are reachable again. We are verifying every server.

3. Identified24 Sep 2022, 14:52 UTC

   A management switch lost its uplink after a firmware update. The uplink is being restored from the redundant path.

4. Investigating24 Sep 2022, 14:09 UTC

   The out-of-band management network in Frankfurt (FRA1) is partially unreachable. Servers themselves are online; only IPMI consoles are affected.

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