Increased latency to Asia-Pacific destinations from Frankfurt (FRA1)

Affected:

Network · FRA1

Duration

1 h 04

Reference

inc-20221217-2

Timeline

1. Resolved18 Dec 2022, 00:47 UTC

   The carrier restored its primary path. Latency is back to baseline for all destinations.

2. Monitoring18 Dec 2022, 00:31 UTC

   Most affected prefixes now use a shorter path through DE-CIX Frankfurt. Latency is within 10 ms of baseline.

3. Identified17 Dec 2022, 23:54 UTC

   A submarine cable fault is forcing Telia to reroute over a longer path. We are steering affected prefixes over alternative upstreams.

4. Investigating17 Dec 2022, 23:43 UTC

   Latency from Frankfurt (FRA1) to several Asia-Pacific networks is 40 to 80 ms above baseline. We are checking our transit paths.

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