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Intermittent IPv6 reachability in Frankfurt (FRA1)

Degraded performance Resolved · 2 Sep 2022, 10:41 UTC → 2 Sep 2022, 11:43 UTC · 1 h 02

Affected:
Network · FRA1
Duration
1 h 02
Reference
inc-20220902-1

Timeline

  1. Resolved

    Resolved. IPv6 reachability is fully restored; the filter change process now requires a second review.

  2. Monitoring

    All IPv6 prefixes are back in the routing table. We are verifying reachability from every rack.

  3. Identified

    A route filter update dropped a set of IPv6 prefixes learned at DE-CIX Frankfurt. The filter has been corrected and sessions are being re-announced.

  4. Investigating

    Some customers report IPv6 destinations being unreachable from Frankfurt (FRA1). IPv4 is unaffected.

Were you affected? Open a ticket within 7 days and we credit your balance under the SLA.