Elevated CPU steal on High-frequency hosts in Frankfurt (FRA1)

Affected:

VPS hosts · FRA1

Duration

57 min

Reference

inc-20221217-1

Timeline

1. Resolved17 Dec 2022, 13:58 UTC

   Resolved. The affected firmware version has been blocked from future updates.

2. Monitoring17 Dec 2022, 13:47 UTC

   Boost clocks are back to normal and steal is at zero.

3. Identified17 Dec 2022, 13:18 UTC

   A firmware regression is limiting the boost clock of two hosts. VPS are being migrated while the firmware is rolled back.

4. Investigating17 Dec 2022, 13:01 UTC

   Some High-frequency VPS in Frankfurt (FRA1) report CPU steal above the guaranteed baseline.

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