Elevated CPU steal on High-frequency hosts in Frankfurt (FRA1)

Affected:

VPS hosts · FRA1

Duration

2 h 37

Reference

inc-20250428-1

Timeline

1. Resolved28 Apr 2025, 07:30 UTC

   Resolved. The affected firmware version has been blocked from future updates.

2. Monitoring28 Apr 2025, 07:03 UTC

   Boost clocks are back to normal and steal is at zero.

3. Identified28 Apr 2025, 05:30 UTC

   A firmware regression is limiting the boost clock of two hosts. VPS are being migrated while the firmware is rolled back.

4. Investigating28 Apr 2025, 04:53 UTC

   Some High-frequency VPS in Frankfurt (FRA1) report CPU steal above the guaranteed baseline.

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