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Elevated CPU steal on High-frequency hosts in Frankfurt (FRA1)

Degraded performance Resolved · 24 Feb 2025, 23:29 UTC → 25 Feb 2025, 01:16 UTC · 1 h 47

Affected:
VPS hosts · FRA1
Duration
1 h 47
Reference
inc-20250224-1

Timeline

  1. Resolved

    Resolved. The affected firmware version has been blocked from future updates.

  2. Monitoring

    Boost clocks are back to normal and steal is at zero.

  3. Identified

    A firmware regression is limiting the boost clock of two hosts. VPS are being migrated while the firmware is rolled back.

  4. Investigating

    Some High-frequency VPS in Frankfurt (FRA1) report CPU steal above the guaranteed baseline.

Were you affected? Open a ticket within 7 days and we credit your balance under the SLA.