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Intermittent IPv6 reachability in Amsterdam (AMS1)

Partial outage Resolved · 28 May 2025, 20:18 UTC → 28 May 2025, 20:39 UTC · 21 min

Affected:
Network · AMS1
Duration
21 min
Reference
inc-20250528-1

Timeline

  1. Resolved

    Resolved. IPv6 reachability is fully restored; the filter change process now requires a second review.

  2. Monitoring

    All IPv6 prefixes are back in the routing table. We are verifying reachability from every rack.

  3. Identified

    A route filter update dropped a set of IPv6 prefixes learned at AMS-IX. The filter has been corrected and sessions are being re-announced.

  4. Investigating

    Some customers report IPv6 destinations being unreachable from Amsterdam (AMS1). IPv4 is unaffected.

Were you affected? Open a ticket within 7 days and we credit your balance under the SLA.