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Intermittent IPv6 reachability in Singapore (SIN1)

Partial outage Resolved · 18 Dec 2025, 16:58 UTC → 18 Dec 2025, 17:53 UTC · 55 min

Affected:
Network · SIN1
Duration
55 min
Reference
inc-20251218-1

Timeline

  1. Resolved

    Resolved. IPv6 reachability is fully restored; the filter change process now requires a second review.

  2. Monitoring

    All IPv6 prefixes are back in the routing table. We are verifying reachability from every rack.

  3. Identified

    A route filter update dropped a set of IPv6 prefixes learned at SGIX. The filter has been corrected and sessions are being re-announced.

  4. Investigating

    Some customers report IPv6 destinations being unreachable from Singapore (SIN1). IPv4 is unaffected.

Were you affected? Open a ticket within 7 days and we credit your balance under the SLA.