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Upstream congestion on Cogent (New York (NYC1))

Degraded performance Resolved · 8 Jan 2024, 11:17 UTC → 8 Jan 2024, 14:06 UTC · 2 h 49

Affected:
Network · NYC1
Duration
2 h 49
Reference
inc-20240108-1

Timeline

  1. Resolved

    Resolved. Cogent has added capacity on the affected link; our original traffic engineering is restored.

  2. Monitoring

    Throughput measurements are back to normal after the rebalancing.

  3. Identified

    The congestion sits on a Cogent backbone link outside our facility. Outbound traffic has been moved to other carriers.

  4. Investigating

    Throughput towards some European eyeball networks via Cogent is reduced during peak hours. We are rebalancing outbound traffic.

Were you affected? Open a ticket within 7 days and we credit your balance under the SLA.