Storage pool failover in New York (NYC1)

Affected:

Storage & snapshots · NYC1, VPS hosts · NYC1

Duration

1 h 17

Reference

inc-20231127-1

Timeline

1. Resolved27 Nov 2023, 11:30 UTC

   Resolved. Root cause: a faulty controller battery. Replaced from on-site spares.

2. Monitoring27 Nov 2023, 11:04 UTC

   The controller is back and the pool is redundant again.

3. Identified27 Nov 2023, 10:31 UTC

   The failover completed cleanly. The failed controller is being inspected.

4. Investigating27 Nov 2023, 10:13 UTC

   A storage controller in New York (NYC1) failed over to its partner. VPS on the pool paused I/O for a few seconds.

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