Increased latency to Asia-Pacific destinations from Helsinki (HEL1)

Affected:

Network · HEL1

Duration

1 h 39

Reference

inc-20260723-1

Timeline

1. Resolved24 Jul 2026, 01:07 UTC

   The carrier restored its primary path. Latency is back to baseline for all destinations.

2. Monitoring24 Jul 2026, 00:47 UTC

   Most affected prefixes now use a shorter path through FICIX. Latency is within 10 ms of baseline.

3. Identified23 Jul 2026, 23:50 UTC

   A submarine cable fault is forcing Telia to reroute over a longer path. We are steering affected prefixes over alternative upstreams.

4. Investigating23 Jul 2026, 23:28 UTC

   Latency from Helsinki (HEL1) to several Asia-Pacific networks is 40 to 80 ms above baseline. We are checking our transit paths.

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