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Driver rollout paused on GPU nodes in Amsterdam (AMS1)

Degraded performance Resolved · 11 Aug 2024, 08:18 UTC → 11 Aug 2024, 09:05 UTC · 47 min

Affected:
GPU nodes · AMS1
Duration
47 min
Reference
inc-20240811-1

Timeline

  1. Resolved

    Resolved. The driver version has been pulled from our images until NVIDIA publishes a fix.

  2. Monitoring

    All nodes are healthy; workloads restarted.

  3. Identified

    The affected nodes have been rolled back to the previous driver and rebooted with customer consent.

  4. Investigating

    A driver update caused CUDA initialisation failures on two nodes in Amsterdam (AMS1). The rollout is paused.

Were you affected? Open a ticket within 7 days and we credit your balance under the SLA.