Memory errors on hypervisor ams-hv45 in Amsterdam (AMS1)

Affected:

VPS hosts · AMS1

Duration

46 min

Reference

inc-20240727-1

Timeline

1. Resolved27 Jul 2024, 02:09 UTC

   Resolved. The DIMM was replaced from on-site spares and the host is back in the pool.

2. Monitoring27 Jul 2024, 02:02 UTC

   All VPS have been moved. The host is being taken out for a DIMM replacement.

3. Identified27 Jul 2024, 01:37 UTC

   The evacuation is proceeding with live migration; no reboot is required for customers.

4. Investigating27 Jul 2024, 01:23 UTC

   We detected correctable ECC memory errors on ams-hv45 in Amsterdam (AMS1) and are evacuating its VPS to other hosts.

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