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Rescue system boot failures in Amsterdam (AMS1)

Degraded performance Resolved · 9 Jul 2024, 09:12 UTC → 9 Jul 2024, 11:24 UTC · 2 h 12

Affected:
Dedicated servers · AMS1
Duration
2 h 12
Reference
inc-20240709-1

Timeline

  1. Resolved

    Resolved. Rescue images are now validated automatically before publication.

  2. Monitoring

    Rescue boots are succeeding again.

  3. Identified

    A broken symlink in the PXE menu points to a missing kernel. It is being corrected.

  4. Investigating

    Some dedicated servers in Amsterdam (AMS1) fail to boot the rescue system. Normal boot is unaffected.

Were you affected? Open a ticket within 7 days and we credit your balance under the SLA.