Private VLAN throughput reduced between GPU nodes in Frankfurt (FRA1)

Affected:

GPU nodes · FRA1

Duration

54 min

Reference

inc-20240315-1

Timeline

1. Resolved15 Mar 2024, 01:57 UTC

   Resolved. Transceiver replaced; monitoring now alerts on single-uplink operation.

2. Monitoring15 Mar 2024, 01:40 UTC

   Both uplinks are up and throughput is back to 25 Gbps.

3. Identified15 Mar 2024, 01:19 UTC

   A leaf switch is running with one of two uplinks down. The link is being replaced.

4. Investigating15 Mar 2024, 01:03 UTC

   Node-to-node bandwidth on the GPU VLAN in Frankfurt (FRA1) is below the 25 Gbps target.

Were you affected? Open a ticket within 7 days and we credit your balance under the SLA.