Bitcoin payments credited with delay
- Affected:
- Payments & deposits
- Duration
- 50 min
- Reference
inc-20240228-1
Timeline
- Resolved
Resolved. Every delayed payment has been credited.
- Monitoring
Confirmations are arriving normally again.
- Identified
Our node is healthy; the delay is on-chain. Invoices are extended automatically.
- Investigating
A backlog in the Bitcoin mempool is delaying the first confirmation of some payments. Invoices stay open until the payment confirms.
Were you affected? Open a ticket within 7 days and we credit your balance under the SLA.