Memory errors on hypervisor fra-hv07 in Frankfurt (FRA1)

Affected:

VPS hosts · FRA1

Duration

44 min

Reference

inc-20230425-1

Timeline

1. Resolved25 Apr 2023, 09:23 UTC

   Resolved. The DIMM was replaced from on-site spares and the host is back in the pool.

2. Monitoring25 Apr 2023, 09:14 UTC

   All VPS have been moved. The host is being taken out for a DIMM replacement.

3. Identified25 Apr 2023, 08:49 UTC

   The evacuation is proceeding with live migration; no reboot is required for customers.

4. Investigating25 Apr 2023, 08:39 UTC

   We detected correctable ECC memory errors on fra-hv07 in Frankfurt (FRA1) and are evacuating its VPS to other hosts.

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