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BGP session flap with Lumen in New York (NYC1)

Partial outage Resolved · 16 Aug 2026, 13:36 UTC → 16 Aug 2026, 15:11 UTC · 1 h 35

Affected:
Network · NYC1
Duration
1 h 35
Reference
inc-20260816-1

Timeline

  1. Resolved

    Resolved. Total impact: intermittent reroutes for about 95 minutes; no session was lost on customer servers.

  2. Monitoring

    The session has been stable for 20 minutes after the carrier corrected the interface configuration.

  3. Identified

    The flap is caused by an MTU mismatch introduced during a carrier-side change. The session is administratively shut while it is corrected.

  4. Investigating

    One of our BGP sessions with Lumen in New York (NYC1) is flapping. Some destinations may see brief reroutes and increased latency.

Were you affected? Open a ticket within 7 days and we credit your balance under the SLA.