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BGP session flap with Telstra in Singapore (SIN1)

Degraded performance Resolved · 18 Apr 2026, 15:18 UTC → 18 Apr 2026, 17:10 UTC · 1 h 52

Affected:
Network · SIN1
Duration
1 h 52
Reference
inc-20260418-1

Timeline

  1. Resolved

    Resolved. Total impact: intermittent reroutes for about 112 minutes; no session was lost on customer servers.

  2. Monitoring

    The session has been stable for 20 minutes after the carrier corrected the interface configuration.

  3. Identified

    The flap is caused by an MTU mismatch introduced during a carrier-side change. The session is administratively shut while it is corrected.

  4. Investigating

    One of our BGP sessions with Telstra in Singapore (SIN1) is flapping. Some destinations may see brief reroutes and increased latency.

Were you affected? Open a ticket within 7 days and we credit your balance under the SLA.