USDT (TRC-20) credits delayed

Affected:

Payments & deposits

Duration

48 min

Reference

inc-20260115-1

Timeline

1. Resolved15 Jan 2026, 23:48 UTC

   Resolved. All TRC-20 deposits have been credited; a second node now runs in standby.

2. Monitoring15 Jan 2026, 23:40 UTC

   The node is synchronised and delayed deposits are being credited.

3. Identified15 Jan 2026, 23:11 UTC

   The node fell behind after a restart. It is catching up at about 40 blocks per second.

4. Investigating15 Jan 2026, 23:00 UTC

   TRC-20 deposits are being credited with a delay while our Tron node re-synchronises.

Were you affected? Open a ticket within 7 days and we credit your balance under the SLA.