Incident history
Every incident and completed maintenance since 14 March 2022. Nothing is edited after the fact: what you see is what customers saw.
- 17Incidents in 2026
- 1Major outages
- 23 h 14Total incident time
- 22Maintenance windows
October 20261 incident · 1 maintenance window
Elevated packet loss towards Arelion in Helsinki (HEL1)1 Oct, 18:01 UTC · 2 h 47 · Network
Degraded performance
Transit carrier maintenance (GTT) — Amsterdam (AMS1)15 Oct, 01:00 UTC · 2 h 15
Completed
September 20260 incidents · 2 maintenance windows
Hypervisor security patching, batch 2 — New York (NYC1)9 Sep, 08:00 UTC · 2 h 18
Completed
Storage pool firmware update — Frankfurt (FRA1)22 Sep, 01:00 UTC · 1 h 15
Completed
August 20262 incidents · 3 maintenance windows
BGP session flap with Lumen in New York (NYC1)16 Aug, 13:36 UTC · 1 h 35 · Network
Partial outage
Intermittent IPv6 reachability in Frankfurt (FRA1)2 Aug, 09:08 UTC · 16 min · Network
Partial outage
Transit carrier maintenance (GTT) — Amsterdam (AMS1)5 Aug, 01:00 UTC · 2 h 08
Completed
Transit carrier maintenance (Cogent) — Singapore (SIN1)5 Aug, 17:00 UTC · 2 h 05
Completed
Storage pool firmware update — Los Angeles (LAX1)13 Aug, 08:00 UTC · 56 min
Completed
July 20262 incidents · 2 maintenance windows
Elevated packet loss towards GTT in Amsterdam (AMS1)25 Jul, 10:38 UTC · 2 h 34 · Network
Degraded performance
Increased latency to Asia-Pacific destinations from Helsinki (HEL1)23 Jul, 23:28 UTC · 1 h 39 · Network
Degraded performance
GPU node driver rollout — New York (NYC1)14 Jul, 08:00 UTC · 2 h 52
Completed
Transit carrier maintenance (Cogent) — Singapore (SIN1)21 Jul, 17:00 UTC · 1 h 45
Completed
June 20261 incident · 2 maintenance windows
Increased latency to Asia-Pacific destinations from New York (NYC1)19 Jun, 16:43 UTC · 46 min · Network
Partial outage
Transit carrier maintenance (Cogent) — Amsterdam (AMS1)17 Jun, 01:00 UTC · 1 h 57
Completed
Transit carrier maintenance (Telia) — Helsinki (HEL1)17 Jun, 01:00 UTC · 2 h 03
Completed
May 20263 incidents · 2 maintenance windows
Core router reload in Singapore (SIN1)20 May, 11:00 UTC · 41 min · Network, VPS hosts
Degraded performance
Live migration slowdown in Los Angeles (LAX1)13 May, 10:14 UTC · 2 h 43 · VPS hosts
Degraded performance
BGP session flap with Telia in Frankfurt (FRA1)11 May, 03:04 UTC · 1 h 04 · Network
Partial outage
Hypervisor security patching, batch 3 — Los Angeles (LAX1)13 May, 08:00 UTC · 2 h 33
Completed
UPS and generator test — Frankfurt (FRA1)19 May, 01:00 UTC · 1 h 09
Completed
April 20266 incidents · 2 maintenance windows
Upstream congestion on Lumen (New York (NYC1))29 Apr, 10:53 UTC · 53 min · Network
Partial outage
Live migration slowdown in Frankfurt (FRA1)26 Apr, 02:11 UTC · 2 h 47 · VPS hosts
Degraded performance
Ticket e-mail notifications delayed22 Apr, 18:06 UTC · 1 h 11 · Support portal
Degraded performance
BGP session flap with Telstra in Singapore (SIN1)18 Apr, 15:18 UTC · 1 h 52 · Network
Degraded performance
Hypervisor hel-hv11 unresponsive in Helsinki (HEL1)11 Apr, 06:13 UTC · 6 min · VPS hosts
Major outage
DDoS mitigation active for a customer prefix in Amsterdam (AMS1)5 Apr, 02:48 UTC · 1 h 02 · Network
Degraded performance
Dashboard and API database maintenance15 Apr, 02:00 UTC · 37 min
Completed
Core router software upgrade — Amsterdam (AMS1)16 Apr, 01:00 UTC · 1 h 58
Completed
March 20261 incident · 3 maintenance windows
Switch stack failover in New York (NYC1)10 Mar, 16:57 UTC · 30 min · Network, VPS hosts, Dedicated servers
Degraded performance
Transit carrier maintenance (Zayo) — Los Angeles (LAX1)17 Mar, 08:00 UTC · 2 h 18
Completed
Transit carrier maintenance (Telia) — Helsinki (HEL1)19 Mar, 01:00 UTC · 1 h 53
Completed
Dashboard and API database maintenance24 Mar, 02:00 UTC · 52 min
Completed
February 20260 incidents · 3 maintenance windows
Dashboard and API database maintenance4 Feb, 02:00 UTC · 59 min
Completed
Hypervisor security patching, batch 2 — New York (NYC1)10 Feb, 08:00 UTC · 2 h 51
Completed
Transit carrier maintenance (Telia) — Helsinki (HEL1)11 Feb, 01:00 UTC · 1 h 59
Completed
January 20261 incident · 2 maintenance windows
USDT (TRC-20) credits delayed15 Jan, 23:00 UTC · 48 min · Payments & deposits
Degraded performance
Core router software upgrade — Helsinki (HEL1)14 Jan, 01:00 UTC · 1 h 45
Completed
Storage pool firmware update — Amsterdam (AMS1)22 Jan, 01:00 UTC · 1 h 16
Completed